| |
 Frequently asked Questions - Xilisoft Zune Video Converter
|
Q: How to install Xilisoft Zune Video Converter?
A: Simply download the installer from download page or click here, and then save into your hard disc. After finishing downloading, double click the installer, the install wizard will appear, and follow the guide to install xilisoft zune video converter into your PC.
Q: How to uninstall Xilisoft Zune Video Converter?
A: You have two ways to remove Xilisoft Zune Video Converter
- Click Start => Programs => Control Panel => Add or Remove Programs => Xilisoft Zune Video Converter
- Click Start => Programs => Xilisoft => Zune Video Converter 3 => Uninstall
Q: How to use Xilisoft Zune Video Converter?
A: Xilisoft Zune Video Converter is very easy to use for everyone. If you want to get detail guide, please view help file of the software, or click here to visit tutorial page
Q: How to import files into Zune?
A: You need install Zune software to get it done. It is a program which can be found on the Zune CD, the disk that is offered following the purchase of Zune. It will take a few minutes to install. Not only can it help you sync the files, video, audio and pictures, into the zune device, but also it can be used as a playback program for those audio files.
Q: Where can I found the output files after the conversion?
A: After our software shows “complete” for the conversion job, please click “Open” button which can be found at the bottom of the main interface. You will reach the destination folder directly, from where you will find the output files for your conversion job. Generally, the default destination folder for our program is “C:\Temp”.
Q: How to change the default setting to personalize the video?
A: All the settings of the software can be found on the right panel of the main interface. After you highlight the file you load and select the output format, the settings that can be changed will be active, such as the “Frame Rate”, “Sample Rate”, and “Video/Audio Bit rate” and so on. Some of them are in drop-down lists and some of them can be changed simply by entering a concrete number.
In the Wizard, you can reach them in the fourth step, “Select Profile”, by clicking “Advanced Settings”.
Q: Where can I read the basic information of original file, such as Video Size, Video and Audio Codec, etc after loading files ?
A: Please open “Setting” menu, you will find an item called “Show File Information”. It will be an independent small window which shows the basic configuration of the loaded file. In the small window, you will read those information items.
In the Wizard, after you select the original file in the second step, the information will still be shown automatically in the corresponding place.
Q: I notice that there is an item in the “File” menu of the program, “Add DirectShow Files”. What does it do? It seems that it is same with “Add”, which just load the files into the program.
A: It is a decoder that we added into the program, which provides a much more stable way to decode Microsoft files. If you load a Microsoft file into the program by DirectShow option, it will be converted better than common way. For example, for some WMV files, the output would be not sync sometimes. But it will not happen if you load them by DirectShow option.
Q: I have many files to convert. How can I import them simultaneous? It means I want to import many files by one time.
A: You'd better put all your files into one folder and open it with our software. Multi-selection is available by pressing "CTRL" key and highlighting them at same time. Actually, our software supports “dragging to load”. It means you can select all the files you want to convert in the Windows and then drag them into the program. Our software will get them loaded automatically. It is quite convenient.
But in the Wizard, you can only load files into the program one by one since you can only highlight one file each time
Q: After I make some proper modifications on settings, is it possible to save it as a single profile so that I can use it directly each time?
A: It can be done by the “Save As” button. After you finish the modifications, please click this button and finish other jobs following instructions. After the profile is created, you can delete or re-name it as you like.
But you can not do it in the Wizard since it is an advanced option.
Q: I just want a clip/segment of my video files. Is it possible?
A: Yes. You need set "Start Time" and "Duration" to get the clip you want. First of all, you should highlight the loaded file in the program. And then enter correct values for "Start Time" and "Duration"; these two items can be found on the right panel of the interface. For example, if you want a 3-minute-clip from the 10 minutes of the whole movie, you should enter "00:10:00" for "Start Time" and "00:03:00" for duration.
It will be much easier for you to finish a clip encoding in the Wizard. You just need to set start point and end point before you start conversion.
Q: What are the optimized settings to my Zune device so that I can get best Video Quality?
A: Generally speaking, output quality is mainly decided by Video Size (Resolution) setting and Bit Rate value. For both the WMV and MP4 output of our program, we provide two proper Video Size values: 320x240 and 640x480. If you want to get an output files in better quality, please choose 640x480. About Bit Rate setting, the default value provided in our program is 1200. It should be OK. If you like, a larger bit rate value will also be afforded.
Q: When I try to convert my video files to WMV format, the program simply and quickly shows “Complete” for the conversion. But the output files are only in a few KB, apparently not playable. Why?
A: Please check the version of your Windows Media Player. If it is not V10.0 or above, please get it upgraded from www.microsoft.com . It is free.
Q: I want to convert some VOB files, which I load into the program from the “Video_TS” folder of a standard DVD. But I either get a “Fail” notice or a bad, not complete conversion result. Why?
A: Our software, Zune Video Converter, is just a video conversion tool, so it will not do a good job on DVD conversion. If you can remove the encryption of the DVD by other third-party program, such as DVD Decryptor, our software will be able to convert the decrypted VOB files. But if you want to convert DVDs directly, you should try our DVD tools, such as DVD to Zune Converter , which can convert DVDs including the protected ones directly into proper video and audio files playable on your Zune device.
|
|
| |
