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When you use Windows Internet Explorer 8 or an earlier version to view a Web site, you receive an
error message that resembles the following:
"Internet Explorer cannot display the webpage"
Solution: Reset the modem or the router
1. Disconnect the cable that connects the computer to the
modem.
2. Turn off the
modem and the
router.
If the
modem or the
router does not have a power switch, disconnect the power to the
modem or to the
router.
3. Restart the computer.
4. After your computer has restarted, turn on the
modem or the
router, connect the cable from the computer to the
modem or the
router, and restart the computer.
5. Make sure that all network cables are securely connected.
6. Start Internet Explorer.
If resetting the
modem or the
router did not resolve the problem, deleting your browsing history might help. Follow these steps to remove your temporary Internet files, history, and form data:
Internet Explorer 7
1. Start Internet Explorer.
2. On the Tools menu, click Delete Browsing History.
3. Select the check box next to Temporary Internet Files.
4. Select the check box next to History.
5. Select the check box next to Form data.
6. Select the check box next to Cookies.
7. At the bottom of window, click Delete.
8. Close Internet Explorer, start Internet Explorer again, and then try to access the Web page.
Internet Explorer 6
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. In the Temporary Internet Files section, click Delete files, and then click to select the Delete all offline content text box and click OK.
4. In the History section, click Clear history, and then click Yes.
5. Close Internet Explorer, start Internet Explorer again, and then try to access the Web page.
-
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