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How to fix BlueScreen errors that cause Windows Vista to shut down
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When your computer experiences an unrecoverable hardware or software problem, Windows Vista shuts down or restarts your computer. When this occurs, Vista will sometimes display a blue screen that contains a message that states that "Windows has been shut down to prevent damage to your computer." At other times, Vista displays a message after you log in that indicates that Windows has recovered from a serious error or an unexpected shutdown. Then Vista prompts you to check for a solution to the problem. These errors are known as BlueScreen or STOP errors, and they can be caused by several things.
BlueScreen errors may be caused by either a software problem or a hardware problem. This article contains steps that you can take to try to resolve only software problems. If you cannot resolve the problem by following these steps, you might be experiencing a hardware problem. In that case, you need to contact your computer manufacturer or a computer hardware technician for help with hardware issues.
When a program stops working, Windows can check for a solution for you. Even if Windows didn't find a solution when the problem first occurred, Windows may have found a solution since. Therefore, you should try this method first.
To check whether Windows has found solutions, follow these steps:
1. Click Start, and then click Control Panel. Or point to Settings, and then click Control Panel.
2. In Control Panel, double-click Problem Reports and Solutions. Or click System and Maintenance, and then click Problem Reports and Solutions.
3. In Problems Reports and Solutions, in the Tasks pane (on the upper left side of the window), click Check for new solutions. Windows will check for solutions to problems. This process may take a few minutes or more.
4. If a message is displayed indicating No new solutions found, click Close. Or, if any links appear under Solutions to install or Information about other problems, click each of the links and follow the steps provided to solve those problems.
Note: Some problems and solutions can only be viewed and fixed by an administrator. Therefore, you must log on to the computer by using an administrator account to view and fix these problems.
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