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Error message: Access is denied or Service Pack installation did not complete
Error message when you try to install Windows XP Service Pack 3: Access is denied or Service Pack installation did not complete.
When you install Windows XP Service Pack 3 (SP3), you may receive one of the following
error messages:
Service Pack 3 setup error. Access is denied.
Service Pack 3 setup error. Service Pack installation did not complete
Or, the Svcpack.log file may contain the following error message:
You may receive these
error messages if permissions for one or more
registry keys are restricted in a way that prevents the update of those
registry keys.
Some programs change the system access control lists (SACL) in the Registry so that administrator accounts cannot alter them. The service pack installer runs under the user (admin) account and not under the SYSTEM account. Failure to update a
registry key causes the Setup program to fail.
To resolve the issue, follow the methods that are described in this section in order until the issue is resolved. After you complete one of the methods, install Windows XP SP3 to determine whether the issue is resolved before you try the next method.
Option 1. Download and then install the full Windows XP Service Pack 3 download package from the Microsoft Download Center
Option 2. Restart the computer, and then close or disable any antivirus or antispyware program that may be running
Option 3. Reset the registry and the file permissions
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