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FAQ for General
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Q1. How can I purchase WinCopyDVD?
If you would like to order WinCopyDVD Product, please visit "Order"
page, it will give you The process of order guiding.
Q2. Is online order secure?
RegSoft.com (who is the e-commerce partner for ZJ Media Soft's Store) has an order
process that is protected via a secure connection so that the data sent to the
recipient can only be read by the recipient. Important information such as credit
card numbers, addresses, etc. is sent to the recipient securely via the Internet.
The page is protected if the URL displayed in the address bar begins with "https:".
Q3. Do I have to pay for the upgrades?
No! All upgrades are free lifetime to registered users. but you have to pay US$10.00
for standard edition to platinum editon upgrade.
Q4. Is technical support free?
Yes! It's free for all registered users.
Q5. How much is it?
WinCopyDVD Standard only cost US$39.95.
Q6. What happens after I send in the order?
You will receive an email confirming your order shortly after sending the online
order form. Then, within 48 hours, you will receive a second email with your registration
code.
Q7. I have not received any confirming information after the order, what could
I do?
Please contact us immediatly.
Q8. I have not received the registration code after the order, what could I do?
please contact us immediatly.
Q9. I lost my registration code, what could I do?
Because the registration email may be lost, if you do not get your code in 48
hours or if you've lost it, please click here
to get your code back.
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