KariChat notifies you whenever you have a new visitor at your website and tells you which page he is currently viewing KariChat will notify you whenever you have new visitors to your site, will tell you what page he is currently viewing, which page he came from and if he use a search engine, KariChat lets you know which one, and which keywords were used to find you.
KariChat also give you information about the visitor like visit history to your website, previous chat sessions, his ip address, his country, and other useful information that help you identify the visitor and know what he is looking for even before he chats with you.
Then KariChat enables you to invite the visitor for a chat, which helps him find what he is seeking fast, and which enables you to tell your visitor about your offers, help him make a decision, and also guide him through the checkout process.
KariChat provides you with the tools necessary to make the most out of each visitor, and the best out of each chat session, by using: push technology to push the visitor to any page you want, save chat sessions and send them by email, or simply save them for review later, operator to operator chat transfer, operator to operator chatting, custom chat windows that match your website's look and feel, custom logo and company name on the chat window, change the font color, use canned answers for faster response to commonly asked questions.
Here are some key features of "KariChat":
Monitor your visitors:
Monitor your website visitors, see which pages they are currently viewing, which page they are stuck with, then provide assistance.
Get information about your visitor instantly, like which country he is in and what is his IP address
Know which page your visitor came from (referring page)
Know which search engine your visitor used to find your website, and what keywords.
Provide live help
Invite visitors for chat (pro-active automated chat initiation)
Enable/Disable visitor login (When disabled, visitor will skip the "enter nickname" page and will connect directly to you
Chat in real time, without page refresh or delay, using RTMP protocol (real-time messaging protocol)
Use custom greeting message
Sound and visual alerts when you have a new chat request
Answer questions fast by using preset answers to frequently asked questions
Use custom online/offline images on your website, which lets your users know if you have operators available for chat
Customize your visitor's chat window, by displaying your own company logo and name.
Recognize repeat visitors, and view browsing history and previous chat sessions.
Use push technology to open any page in your visitor's browser. Extremely useful if your visitor needs help finding a specific page
Operators, as well as visitors, have the option to save the chat session and receive a copy by e-mail
Use the personal info panel to grab your visitor's full name and e-mail address and have them sent to your e-mail address without having to write them down and losing them later.
Change chat text color
Online/Offline status
Receive offline messages: if your images shows "offline", your users can click and leave a message in a snap, without even knowing your e-mail address. All offline messages are sent to your e-mail directly
Use your own offline/online images, to match your website's look and feel.
Easy collaboration
Transfer chats easily between operators
Operator to Operator chat
Flexible
Start with 1 operator, and upgrade to up to 5 operators or more
Totally hosted, requires nothing but a Macromedia Flash enabled browser (95% of browsers already have Macromedia Flash plug-in
Very easy to use, just copy and paste html code into your web pages. This way you can have KariChat running on your website in less than 10 minutes
Unlimited automatic free upgrades: new features are added almost every week.
Flexible and affordable pricing
Limitations:
3 days free trial
KariChat
Web developer s help
xPML™ Mobile and Web Developer
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AcuteApplets - Web Developer License