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Bocazas Live Support

Bocazas Live Support - interact with your web site visitors



  • Downloads:8
  • Last update:Jan 30, 2008
  • Version:3.0
  • License:Shareware
  • Publisher:Bocazas S.L.
  • System Requirements Windows All

Free Download ( 1.65 MB )

Buy Now ( Full version | $19.98 ) [ Check Discount]

Bocazas Live Support

Bocazas Live Support - interact with your web site visitors Bocazas Live Support will allow you to communicate with your website visitors providing them with instant support. By Interacting with them, you boost your revenues and build customer loyalty.

Nowadays; having an online chat support is essential. There are situations when your visitors don't have time to wait for an email answer. It might be because they need urgent tech support or because they need to close a deal quickly.

You might also need to offer special discounts, sales, or show to your customers information that is not provided on the web. Being able to chat to the customer online on his/her brief visit might give you the competitive advantage you need.

You need a customer service tool that allows your personnel to instantaneously communicate with your web site visitors.

Bocazas Live Support allows you to send new images of the products, to navigate with the customer and to send him files, updates and special offers. You will be able to guide the customer through the site and close a deal before he decides to close the browser.

It will provide you with the necesary competitive advantage.

Here are some key features of "Bocazas Live Support":

  • Real-time Chats
    Interact with your web site visitors in real time.
  • Web Based Administration
    Add accounts, modify operator privileges and administer your account from a regular web browser anywhere in the world.
  • Customizable Buttons
    Create custom help buttons that integrate with your web site.
  • Status Buttons
    Create different buttons for different situations. Change the button or simpley hide it when there are no operators available.
  • Push Page
    Send your customers to a page or send them a link to follow.
  • Agent to Agent Chat
    Operators can chat with any other operator in the company to allow a better customer support from distant places in the world.
  • HTML Push
    Send rich multimedia content to your customers. Including images, html tables, flash animations or java applets.
  • Repeat Visitor Identification
    Identify your repeat visitors and even check the log of previous conversations with the customer. Repeat visitors are the key to profitability.
  • Agent Chat Transfer
    Transfer customers from one agent to another. For example transfer from a sale representative to a technical support operator.
  • File Sending
    Send files to your customers. For example transfer a word document, pictures of a new product or a trial software.
  • Canned Responses
    Save time by designing common responses in text or html rich format and send them with the click of a button.
  • Away Operator
    Operators can set themselves away when they require some time and they will not show as available to customers.
  • Customizable Chat Window
    Fully customizable chat window. You can redesign all the html to integrate it with your website.
  • Multilanguage Support
    Unicode support for the chat window is provided. The operator program comes with Spanish and English menus and any language can be added easily to help your operators.
  • Platform Independent
    The customer chat window works in several operating systems, including Mac and Windows.
  • Hassle Free
    The service is hosted in our servers. No expensive hardware installation is required on your part to provide real-time customer support. One single line of html code to your web page and the service is ready.

    • Free Download ( Evaluation | 1.65 MB )

    Buy Now ( Full version | $19.98 )

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    Free Download Bocazas Live Support

    Free Download ( Evaluation | 1.65 MB )

    Buy Now ( Full version | $19.98 )