Navigator Dashboard for Epicor Enterprise Annual Maintenance

eNavigator for Epicor Enterprise is an operational dashboard for monitoring and analyzing CRM/ERP activities.

Features Include
Executive Dashboard * High level KPIs of enterprise performance with drill down capability
Marketing Dashboard * Charts and graphs for monitoring the impact of marketing campaigns on the sales pipeline
Sales Dashboard * Sales Pipeline Explorer - Analyze, monitor, and manage the sales pipeline
* Pre-built charts and graphs for commonly used sales metrics
* Order History - View complete and detailed order histories for any customer
* Product Prices - Provide customers quick quotes based on their level and currency
* Sales Ticker - Real time sales performance metrics
* My Opportunities - Personalized pipeline reporting for sales associates
* My Orders - Personalized order history by sales person
Support Dashboard * Call Explorer - Analyze, monitor, and manage real-time support call information
* 360o Customer View - Lookup customers from eBack Office, eFront Office, and other databases
* Call Ticker - Streaming call information with support for detailed drill down
* Charts - Pre-built charts and graphs representing common support call metrics
* Contextual links to all of the Sales and Marketing customer information
Business Activity Monitoring Alerts, Charts, and Tickers * Several pre-built BAM components for monitoring enterprise performance in real-time
eFront to eBack Office Integration * Built-in EAI module for accessing information in front and back office from a unified web platform
* Automatic links to all application entities allowing for cross application drill-down and analysis

Gold Subscription Benefits Extend the value of eNavigator for Epicor Enterprise with a 1 year subscription to the following benefits and services:

• 90 minute personalized Webex training and consulting session
• C# source code to all Epicor dashboard web parts
• Working hour email and phone support(Monday-Friday 8:30am-6:00pm Pacific)
• Unlimited upgrades to licensed products

Platforms supported:
Windows 2000, Windows XP, Windows Server 2003