Q: RoboForm Upper or Lower Toolbar does not show up. Why?
A: There are several reasons the toolbar may not appear. This simple troubleshooter will help you to determine the cause of the problem and how to fix it.
1. First check Common RoboForm troubleshooter.
Then check the toolbar-specific items below.
2. The Toolbar was added to IE but it is hidden. Make it visible again. There are 2 ways to do it:
- Click "RoboForm" (Green Robot) button in the Standard IE toolbar several times.
- Select "View -> Toolbar -> RoboForm" in IE. If other non-RoboForm toolbar appears then select "View -> Toolbar -> other toolbar name". Due to a bug in IE RoboForm can appear under some other name in "View -> Toolbar" list.
3. The Toolbar is visible but only partially. Drag it out. If you see only the word "RoboForm" and a chevron next to it, then drag the toolbar by the word RoboForm to make it occupy more space horizontally and then you will see all of it. If it does not move then you have your toolbars locked. Unlock them by unchecking "View -> Toolbars -> Lock the Toolbars".
4. You disabled browser extensions. In IE open "Tools -> Internet Options -> Advanced". Look at the Browsing section. The option "Enable 3rd party browser extensions" should be checked. If it is not checked, check it, click OK and restart the computer.
5. RoboForm is disabled in Browser AddOns (SP2). In IE open "Tools -> Internet Options -> Programs -> Manage AddOns". Find entry named RoboForm, of type Toolbar and enable it. Q: IToolbar is mixed up with other toolbars. What should I do?
A: The best way to make the RoboForm toolbar visible (the one that does not depend on MS bugs) is to click RoboForm button on standard IE toolbar up to 3 times or to right-click web page and select Robo Toolbar.
Q: RoboForm Toolbar cannot be hidden in Full Screen IE mode on Windows XP. What to do?
A: This is caused by a bug in Windows XP. It works correctly in Windows 2000. The same thing happens to other toolbars (Yahoo) on XP. Make RoboForm Toolbar to show on one line with another toolbar, such as Standard buttons. Then you can hide it.
Q: How can I customize the RoboForm Toolbar?
A: Right-click Toolbar and select "Customize Toolbar...". In the dialog that appears you can make toolbar buttons visible and invisible by moving them between "Available toolbar buttons" (invisible buttons) and "Current toolbar buttons" (visible buttons).
Q: How do I customize RoboForm buttons in the Standard IE toolbar?
A: There are two steps in this process:
* Add RF buttons to Standard IE Toolbar. Go to "RoboForm -> Options -> IE Context menu". In this tab you can specify which RF buttons should be made available in Standard IE toolbar. Your changes to context menu will become effective only after you close all IE windows and open a new IE window (restart IE).
* Make RF buttons visible in Standard IE Toolbar. Right-click the Standard IE toolbar and select "Customize...". The "Customize Toolbar" dialog appears. In it use "Add" and "Remove" buttons to move RoboForm buttons from "Available toolbar buttons" to "Current toolbar button" to make them visible and in the opposite direction to make them invisible.
Q: Can I reduce the number of RoboForm items in the IE Tools menu?
A: Every RoboForm menu item in IE Tools menu corresponds to a button on the IE Standard toolbar. The only way to delete these items is to delete corresponding RoboForm Standard IE toolbar buttons: In the "Options -> Other" dialog click "Customize IE Context Menu and Standard Toolbar" and remove unwanted buttons. Your changes will become effective only when you restart IE.
Q: How do I customize (get rid of) RoboForm Context Menu Items?
A: Right-click any web page and select "Customize Menu" or go to "RoboForm -> Options -> IE context menu". In this dialog you can specify which RoboForm IE context menu items should be visible. Your changes will become effective only after you restart IE.
Q: I enabled all RoboForm IE context menu items but not all of them show up. What should I do?
A: Internet Explorer has a limit on the number of context menu items that it can show. So if you enabled a number of RoboForm context menu items, restarted Internet Explorer and you still do not see the few last RoboForm context menu items then maybe you have hit this limit. If you suspect that this is the case then uninstall other software products that add IE context menu items or increase the resolution of your display.
 <Free Download> |
 <Only $29.95> |
|
