Roboform FAQ

• RoboForm does not attach to my browser. Why?
• How to get a clean install of RoboForm after things got messed up?
• How do I make my USB key not lose files when I pull it out?

• RoboForm Toolbar does not show up. Why?
• Toolbar is mixed up with other toolbars. What should I do?
• RoboForm Toolbar cannot be hidden in Full Screen IE mode on Windows XP. What to do?
• How can I customize the RoboForm Toolbar?
• How do I customize RoboForm buttons in the Standard IE toolbar?
• Can I reduce the number of RoboForm items in the IE Tools menu?
• How do I customize (get rid of) RoboForm context menu items?
• I enabled all RoboForm IE context menu items but not all of them show up. What should I do?

• RF Taskbar icon is not visible in the Windows XP Taskbar. What should I do?
• How do I tell RoboForm Taskbar icon not to appear when Windows starts up?

• The AutoSave dialog does not come up when I expect it to. Why?
• How can I disable AutoSave just for one web site?
• How can I permanently disable AutoSave for all web sites?

• Filling Forms from Identities or Passcards does not work as expected. Why?
• I filled in some fields manually and RoboForm fills them in again. How can I avoid this?
• How do I fill Shipping and Billing Address using RoboForm?
• How can I enter several credit cards one Identity?
• I see only US in the list of countries in Identity. How do I change it to another country?
• I upgraded to RoboForm Pro but Identity Editor still shows only 5 custom fields. How do I get more?
• Login command does not login into the site automatically. What should I do?

• The AutoFill dialog dialog does not come up. Why?
• How can I permanently disable AutoFill for all web sites?
• How can I disable AutoFill just for one web site?
• How can I make AutoFill come up only for Passcards and not for Identities?
• How can I customize location and behavior of AutoFill dialog?
• I enter web page where I can edit my personal information and it is pre-filled by RoboForm?
• Why some Passcards appear in bold in FillForms dialog?
• AutoFill dialog is not positioned properly. Why?
• How can I change the number of fields that causes the AutoFill window to come up?

• I have forgotten my Master Password. How can I recover/remove it?
• If somebody steals my computer with RoboForm on it, can they get into my accounts?
• I entered Master Password and now RF opens all password-protected Passcards not asking for MP?
• Why Robot icon wears sunglasses from time to time?
• How can I make sure that nobody can use my Passcards when I need to step out?
• How are my Identities and Passcards encrypted?
• How do I tell RoboForm not to password-protect all my new Passcards?
• I need no password protection for my Identities and Passcards. How do I get rid of Master Password?

• How do I copy RoboForm with all its data from one computer to another computer?
• How do I synchronize Passcards and Identities of RoboForm between several computers?
• How do I get back to the default RoboForm settings?
• RoboForm cannot save Passcards or Identities saying that "Access is Denied". What to do?

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