Managing Identities, Passcards and Settings
Q: How do I copy RoboForm with all its data from one computer to another computer?
A: In 3 easy steps:
1. Install RoboForm on the new computer from RoboForm Download Page.
2. Copy RoboForm data files from the old computer to the new computer using any file copy program such as Windows Explorer.
Q: How do I synchronize Passcards and Identities of RoboForm between several computers or between computer and USB key?
A: There are 3 ways to do it:
1. Use automatic file synchronization tool. We recommend to use this method, as it also automatically backs up Passcards to another computer.
2. Copy RoboForm User Data Folder from one computer to another. Use this method if you have one main computer that keeps master copy of User Data and you need to synchronize it with USB key without using file sync software.
3. Keep RoboForm User Data on a networked drive and make RoboForm on all computers use the same folder on this drive. Then all computers that can see this drive will see the same set of Passcards and Identities. You should consider these issues:
* Slowdown. Reading files over the network takes time, especially with Microsoft protocols.
* Synchronization. If you change/create/delete file on one computer, other computers will see the change only when you run "Folder -> Refresh" command.
* Disconnects. If your computer is disconnected from the network then it may become very slow because RoboForm will be looking for User Data Folder and it will be timing out on network access.
Q: How do I get back to the default RoboForm settings?
A: Yes, you may have changed some setting(s), forgotten what they were and now RoboForm does not work well. The best way to fix this is to reset all setting to their default values.
Open the Options dialog and click "Set Defaults".
Q: RoboForm cannot save Passcards or Identities saying that "Access is Denied". What to do?
A: If you transferred Passcard and Identity files to CD-R or CD-RW or Zip disk or any other medium used for backup then it is likely that Microsoft made these files "Read-Only". So when you transfer backed up files back to your hard disk then RoboForm cannot write to it. Open Windows Explorer, examine Properties of every *.RFT and *.RFP file and uncheck "Read-Only" flag.
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