How can I find the version number?

You can check the version number of your product on your computer.

To check the version number

1. At the top of the main window, click Help and Support.
2. On the Help menu, click About <your product name>.
3. If applicable, in the About dialog box, select your product name

How to explore the Symantec support Web site?

The Symantec support Web site provides a full range of self-service options. You can find the latest protection and program updates, patches, online tutorials, Knowledge Base articles, and virus removal tools.

To explore the Symantec support Web site

1. On the Internet, go to www.symantec.com/techsupp
2. Click the link for the home & home office/small business category.
3. On the home & home office/small business support page, you can access a number of support tools, including:

• A subscription troubleshooter that can help you fix common subscription problems.
• An automated troubleshooter that can diagnose common issues and threats and offer solutions.
• A technical support knowledge base that contains solutions to 90% of customer issues.
• Information about rebates, registration, and other nontechnical issues.

How to maintain virus protection?

When Norton AntiVirus is installed, and you have run LiveUpdate, you have complete virus protection. However, new viruses are created constantly. Viruses can spread when you start your computer from an infected disk or when you run an infected program. There are several things that you can do to avoid viruses and to recover quickly should a virus strike.

It is important that you practice regular file maintenance and that you keep Norton AntiVirus up-to-date.

To avoid viruses:

• Write-protect removable media.

• Stay informed about viruses by logging on to the Symantec Security Response Web site

• The Web site includes extensive, frequently updated information on viruses and automatic virus protection.

• Keep automatic LiveUpdate turned on at all times to continually update your virus definitions.

• Run LiveUpdate regularly to receive new program updates.

• Keep Auto-Protect turned on at all times to prevent viruses from infecting your computer.

• Watch for email messages from unknown senders. Do not open attachments from these senders.

• Keep email protection turned on to avoid sending or receiving infected email attachments.

• Keep all recommended maximum protection settings turned on.

• Keep your default settings turned on at all times.

It is also important that you are prepared in case a virus infects your computer.
To prepare for emergencies, back up files regularly and keep more than just the most recent backup.