Underneath all of the gadgets and gizmos, Apple's newest toy is one expensive cell phone, especially when it's time for a trip to the repair shop.
That's why New York's Consumer Protection Board issued a letter to Apple's CEO Monday asking for the iPhone to be a little more consumer-friendly.
The board says the first problem is you have to send the phone away to replace the battery and it costs $79.
The CPB says consumers should be able to replace the battery themselves.
The board is also speaking out against the $29 fee that's charged for a temporary replacement phone, as well as the 14 day trial period that's offered.
Finally, the board recommends that Apple drop the 10% restocking fee that's charged when someone returns an iPhone.
Source: http://www.9wsyr.com/
Source: State Asks Apple To Reduce iPhone Repair Costs
