There are times a software or its settings files may become corrupted, that usually happens after a system or an application crash. Including directory privileges can be an issue in given situations. If files become corrupted, you may see one or more of these problems:
- Crash on start, MaxBulk simply quits, crashes on start or doesn't even start.
- Crash during software operations. MaxBulk crashes during e-mail deliveries.
- Impossible to save documents. 'Save' and 'Save As' menus don't respond anymore.
In order to resolve the problem, please follow the steps listed below:
For Mac OS X:
First of all, check your system for haxies . Haxie is a term in computing for a hack specifically designed for use with the Mac OS X operating system. Haxies typically offer small interface tweaks to the system or existing programs (ex. Default Folder, FinderPop, ...). Haxies make changes to Mac OS X that Apple did not intend, they are frequently the cause of system instability and unexpected quits. if you are experiencing inexplicable glitches with MaxBulk Mailer, disable your haxies as a troubleshooting step. Note that most of them include an exception list you can add MaxBulk Mailer to.
- If your system is Haxie free Try step #3 first.
- If it doesn't make any differences, try step #5.
- If it doesn't fix your problem either then perform all steps from #1 to #10
1.- Remove all MaxBulk Mailer copies from your computer.
2.- Remove these 2 folders:
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~/Documents/Maxprog/MaxBulk Mailer/Connection Logs |
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~/Documents/Maxprog/MaxBulk Mailer/Error Logs |
3.- Remove these 2 files:
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~/Library/Preferences/MaxBulk Mailer-X.plist |
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~/Library/Preferences/Maxprog/Maxbulk/Preferences |
4.- Download Cocktail or Onyx
Launch the application, go to the 'Cache' tab, check 'System cache' and 'User cache', hit remove and restart your system.
5.- Repair disk permissions using this command in the Terminal:
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% sudo diskutil repairPermissions / |
6.- Run Mac OS X maintenance commands using Terminal:
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sudo periodic daily |
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sudo periodic weekly |
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sudo periodic monthly |
7.- Update prebindings using Terminal:
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sudo update_prebinding -verbose -force -root / |
8.- Restart your computer.
9.- Download a fresh copy of last MaxBulk Mailer .
10.- Copy MaxBulk Mailer folder to your application folder.
For Microsoft Windows:
- Try step #3 first.
- If it doesn't fix your problem then perform all steps from #1 to #6
1.- Remove all MaxBulk Mailer copies from your computer.
2.- Remove these 2 folders:
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C:\Documents and Settings\<your_account_name>\My Documents\Maxprog\MaxBulk Mailer\Connection Logs\ |
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C:\Documents and Settings\<your_account_name>\My Documents\Maxprog\MaxBulk Mailer\Error Logs\ |
3.- Remove this file:
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C:\Documents and Settings\<your_account_name>\Application Data\Maxprog\MaxBulk\MaxPrefs.ini |
4.- Restart your computer.
5.- Download a fresh copy of last MaxBulk Mailer .
6.- Re-install MaxBulk Mailer on your system.
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