■ F.A.Q
If you experience some problems when using our programs, please take a look at Frequently Asked Questions (FAQ) first . FAQ lists the most common problems you might come across about our program and provides you the most professional answers. It is strongly recommended that you'd better exploit it completely before starting your magic journey in the digital world.
■ Customer Service Center
If your problems are beyond FAQ, you are welcome to visit our Customer Service Center. You should have received your login account & password in the registration email we sent to you. In this area, you are free to contact with our sales and technical support representatives via ticket easily. Login into this system and then go to 'My Questions' section to add a new ticket about your question, our support team will come back to you as soon as possible.(Usually within 48 hours).
■ Live Support
If the Customer Service Center still can not response to you as soon as possible, you can have a try with "Live Support" now, our customer supporting teams will do their best to help you in real time!
Please click the link on an image of "Live Support" placed on each page, if our staff is working, it will show "ONLINE"; if not, "OFFLINE" will be displayed. Welcome to contact us for any help of product and website!
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