Sending Quarantined E-mail to Your Inbox

As you view quarantined e-mail, you may find messages that are not spam. You can send those messages to the inbox of your e-mail client. If you want to ensure that messages from those senders go directly to your inbox in the future, you can also add the senders' e-mail addresses to your whitelist.

Note: Be sure to regularly review your quarantined e-mail and either send it to your inbox or delete it, so the quarantined messages do not take up too much space on your hard drive. You can set Spam Shredder to delete old e-mails automatically. For more information, see Setting Spam Shredder Filtering Options.

Spam Shredder also improves the learning database each time you send e-mail to your inbox. The learning database gathers better information about what is not spam.

You know that you have quarantined messages when you see this icon in the system tray in the lower-right corner of your screen.

To send quarantined e-mail to your inbox:

Start Spam Shredder, if it is not already running, and display the main window.
For more information, see Starting Spam Shredder.
In the icon panel, click Quarantine.
For information about the Spam Shredder window, see Understanding the Spam Shredder Window.
The Quarantine panel lists each e-mail that Spam Shredder believed to be spam.
If the list is long and you want to see more e-mails at once, click Max in the upper-right corner of the Spam Shredder window. This makes the window larger letting you see more e-mails. Click Norm to return the window to its previous size.
You can sort the messages by any column by clicking the column heading. You can resize a column and the list area as shown below.



Scroll through the list and select each e-mail that is not spam, that is, that you want sent to your inbox.
A check mark displays next to each message you select. These are the messages that Spam Shredder will send to your inbox.
If you want to preview the message in an e-mail, select the e-mail and select the Message Preview option.
This displays the e-mail headers and message as text only and is safe to do. If the e-mail has an attachment, you will not see any information about the attachment.
If you want to add the senders of all of the selected messages to your whitelist, select the Add Delivered E-mail to Whitelist option.
If you have a some messages that you want to add to your whitelist and others that you do not, make your selections in two batches:
Select all the e-mails you want to add to your whitelist, select this option, and complete the steps below.
Then repeat these steps selecting the messages you do not want to add to your whitelist and deselect this option.
Click Deliver Selected E-mail.
Spam Shredder sends the selected e-mails to your e-mail client inbox.
Spam Shredder also improves the learning database each time you send e-mail to your inbox. The learning database gathers better information about what is not spam.