Restoring Items

When you run a sweep and remove spyware, adware, and other unwanted programs, Spy Sweeper does not permanently delete the item. The remove-and-quarantine process first encrypts each item found, removes it from its original location (so it will no longer run), then copies it to the Quarantine folder. This way, the unwanted program can no longer run, but you can restore it if necessary.

You may need to restore items if you find that a program on your computer is not working correctly after you run a sweep and remove them. Sometimes, the item is an integral part of a program and is required to run the program. If you find this to be the case, you can restore the item.

In some cases, components with copy protection may not restore from quarantine properly. You must reinstall these programs from the original media or installation file.

If the Restore Selected button is unavailable (dimmed), you may not have access to this function. For more information, see Understanding How Spy Sweeper Works with Multiple User Accounts.

To restore items:

Start Spy Sweeper, if it is not already open, and display the main window.
For more information, see Starting Spy Sweeper.
In the icon panel, click Quarantined.
For information about the Spy Sweeper window, see Understanding the Spy Sweeper Window.
The Quarantined panel displays with a list of the items that you have quarantined, but have not permanently deleted.

Click to see a description of each field.

List of items found	Displays the list of spyware, adware, or unwanted programs that Spy Sweeper found. Click the plus sign (+) next to an item to see the full path to the traces found and to view the Threat Details on the right side of the panel. The icon next to each expanded item shows where the item was found: —Item found in memory. —Item found in the registry. —Item found in a file. —Item found in a folder. —Item found in a cookie.
Threat Details
Name	Displays the name of the currently selected item.
Category	Displays the type of threat of the currently selected item. See the Glossary for definitions of the types.
Risk Rating	Red bars show the risk level of the item. The more bars shown, the higher the risk as follows: 1 bar—low 2 bars—moderate 3 bars—high 4 bars—very high 5 bars—critical
Traces Found	Number of traces found related to this threat.
Description	Displays a description of the found item. For more information, click View more details online. Note: You must be connected to the Internet to see the additional information.

Select each item that you want to restore.
A check mark next to the item shows that it is selected and will be restored.
Click Restore Selected.
Spy Sweeper restores the selected item and displays information about the restore status in the Information box at the bottom of the window.
If the button is unavailable (dimmed), you may not have access to this function. For more information, see Understanding How Spy Sweeper Works with Multiple User Accounts.