Problems and Solutions

Radiotracker can't connect to the internet

If Radiotracker can't create an internet connection, or reports that available bandwidth is insufficient even though a connection exists, try the following:

• Verify that your internet connection is not already overloaded by other applications.
• If you use a firewall or router, make sure that Radiotracker has permission to access the internet.
• Some radio stations send music of specific genres over ports other than the standard ports 80 and 8088. If you've added such a station to your Stations List, you must also open these additional ports.

Radiotracker rips but no tracks are being produced

If Radiotracker rips but no tracks are saved in the export directory, you should examine the following point:

• Some stations broadcast cross-faded tracks. Being an expert, you can adjust some settings in the options tab MP3 options.

Inserting Specific Stations

Any internet radio station transmitting in MP3 format can be manually inserted in the Stations List. You can learn how to do this in the section Inserting stations manually.

Problems with the License Key

Refer to the section Software Registration, Updates and Upgrades to get information on obtaining and using license keys.

Predefined Music Genres

The sorting of stations by genre is predefined and cannot be changed. Changes are incorporated into each Radiotracker update.

Is Radiotracker legal?

Recording radio programs for private use is permitted. Be aware that these same laws prohibit you from passing such recordings on to other individuals.

Additional Questions

Technical or product-related questions can be submitted to the Radiotracker Team using the contact form on the Radiotracker Support-Website.