If you're reading this because you've had a problem with the program and have decided to remove it, please stop! Before you remove it, please contact us and tell us what the problem was, perhaps there's a simple solution for it. We want to hear about it and we want to help you solve it so you can successfully use HyperSnap-DX 5.

Contact us at User support.

If you're reading this because you've bought a new machine and want to sell your old system (and properly so, you're removing your licensed software so as to not violate your single-user license), removing the program is exceedingly simple. Follow the directions below.

If you wish to repair a damaged installation see the help for that.

1. If the program has terminated abnormally (and that's why you're removing it) first re-start Windows. Then after it's back up, click on the Start menu, then Settings, then Control Panel.

2. Double-click on the Add Remove Programs icon in Control Panel.

3. Scroll through the list until you see the entry for HyperSnap-DX 5. Once you locate it, click on the button Add / Remove.

4. A dialog will appear asking you to confirm this operation and offering three selections: Automatic, Custom, Repair. If you wish to remove the program, choose Automatic and press Next.

5. The uninstaller will remove the program and all icons, shortcuts, etc. from your system. Note that if you changed the icons in any way (for example moved them to a new group or re-named them) they will not be removed. You'll have to do that manually.

6. Any files you've created and left in your HyperSnap-DX 5 folder will remain behind, and in which case you will have to manually delete these.

User interface changes.

Depending on your Windows version, the Add/Remove feature may be labeled or arranged slightly differently, for example Windows 2000 shows it as "Change/Remove."