Getting additional support
You can easily get support for Driver Detective by clicking the down arrow next to Help. Registered users may ask questions about a specific device by clicking
the help icon in the Scan Result screen.
To ensure a speedy resolution, please provide us with as much information as possible about the issue you are experiencing.
All questions will be answered within 24 hours; many times questions will be answered sooner.
Ask a question
- Open Driver Detective. (Click Start, click Programs, and then click Driver Detective.)
- Click the down arrow next to Help.
- Click Ask DriversHQ support staff a question.
- Enter your question.
- Click Send.
Ask a question (Device specific)
- Run a Driver Scan.
- Click the Ask a question icon next to the driver you have an issue with.
- Enter your question.
- Click Send.
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