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How many iPod type does iPod to Mac Transfer support?
A: iPod to Mac Transfer can support many iPod types such as: Video iPod, iPod Nano, iPod Mini, iPod 4G, iPod Nano 3, iPod Classic, iPod touch.
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Can iPod to Mac Transfer transfer my Photo, music, movie to Mac?
A: Yes, absolutely! iPod to Mac Transfer can transfer iPod Photo, music, movie to Mac.
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I want to transfer Photo, music and movie from iPhone to Mac, can this tool do this?
A: Yes, iPod to Mac transfer not only transfer iPod files to Mac, but also transfer iPhone files to your Mac.
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Does iPod to Mac Transfer support Mac to iPod, iPhone tranfer?
Yes, you can use it to transfer media files from Mac to iPod and iPhone.
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How to transfer iPod to iTunes?
You can see this solution by the guide: iPod to iTunes |
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If I purchase your software, can I upgrade it for free in the future and how to apply the upgrade?
A: You can always get normal update version of the software for free. Some of our products can check for the updates automatically. You can click "Check for updates" in Help menu to use this function. For other products, you can get the update version from our website. Your original license code is still valid for the update version. As of the upgrade, it is paid one. If you need the upgrade version, please contact us to get upgrade link. Usually previous users can get a preferential price to upgrade their software.
Note: License code you purchased for the old version is invalid for the upgrade version. |
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Why I didn't receive the license code for several hours after my purchase?
A: There are several possible reasons:
Because of your Email setting, the letter with license code went to Trash directly. Please look for the letter there. Your Email service provider rejects Emails from unknown senders, so the license code cannot be sent to you. You provided invalid Email address when you ordered the software. |
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If I don't need the CD but purchased it by accident, what should I do?
A: If you don't need the CD, please uncheck this option before you complete the purchase. If you purchased the CD by accident and you have no need of it, please contact us. We will refund the CD for you. |
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How to register my software?
A: After you purchase the software successfully, you will receive registration information via Email within one business day. Download the software you bought from our site and run it. Click "Enter License Code..." in Help menu or the menu named by our software name, enter your name and license code in the corresponding box to finish the registration.
Note: since the license code is letter-sensitive, please COPY and PASTE the code. And don't add any blank before or after it. |
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I entered the license code you sent to me, but the software said "Registration info is invalid". Why?
A: There are several possible reasons:
This is caused by entry error. You'd better copy and paste the license code to avoid a typo. And please don't add any blank before or after the code. License code is for the old version, but you use it to register upgrade version. You order or download wrong product, such as mix up 4Media DVD Ripper Standard and 4Media DVD Ripper Platinum.
You mix up the Windows and Mac version products. Please note that they are completely two different products and get different license code for each own. |
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I lost my license code, can you send it again?
A: Sure. Please write to us at  , and please enclose your order related information (such as Order ID, E-mail address and name you used when you purchased, etc.) which will enable us to find your order in our database in time. |
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Do I need to re-register after I re-install the software?
A: Yes. You need to re-register after you re-install the software. |
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How long will it take to get your supporting response?
A: Generally, we'll reply to you within 24 hours except for weekends or holidays due to the time difference. But in most cases you'll get our response in a few hours or immediately. |
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How can I get the free trial version of the software?
A: Download the software you want from our website and install it. When you perform the conversion, a registration request window will pop up. Please ignore it and directly click Later button, and then you get the trial version. |
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How to purchase your product and how long will I receive the license code after I complete the purchase?
A: Find the product you need on our website. Click Buy Now button and finish your order - Normally you will receive the license code by Email immediately after your successful purchase. However, sometimes you didn't get it for some reasons (for the details, please see below).
Note: Please provide valid Email address when you fill the order form.
Please keep registration information of the software you received well for further use. |
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What is system requirements of iPod to Mac Transfer?
iPod to Mac transfer for Mac is 100% clean,which means it does not contain any form of malware, including but not limited to: spyware, viruses, trojans and back doors.
