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ImTOO 3GP Video Converter FAQ

1. I am really a beginner to this video conversion tools. It is hard for me to understand the way to use your program. Is it possible to offer me a simple way?

A : we provide a Wizard for beginners, which is quite easy and convenient. You can run it by the shortcut for Wizard from desktop after installation. In each step, it has clear description about what to do, guiding the conversion job. And also, our program can be run in normal mode and Wizard mode simultaneously, performing different conversion jobs.

2. I want to change some settings of conversion. Where can I find them?

A : All the settings of the software can be found on the right panel of the main interface. After you highlight the file you load and select the output format, the settings that can be changed will be active, such as the "Frame Rate", "Sample Rate", "and Video/Audio Bit rate" and so on. Some of them are in drop down lists and some of them can be changed just by entering a concrete number. In the Wizard, you can reach them in the fourth step, "select Profile" by clicking "Advanced Settings".

3. What about if I convert a file into same format several times saving in the same output folder without setting different output names respectively? Will your program just overwrite the previous conversion? It will be nice if it can save the output files in different titles automatically?

A : Please open "Tools-Preference" and select "Not Overwrite" there. Generally, it is the default option. For example, if your file is called "movie.3gp" and you want to convert it to AVI format, after the first conversion job, the output file will be named as ?ovie.avi? If you do the same conversion job again, out program will generate a file, called "movie-0.avi" And also, if you perform a third conversion, the third output file will be "movie-1.avi" It means it will produce files in different titles each time in this way.

4. After the conversion is done, I found that the output file is in such a small resolution. All what I used are default settings. I should be able to adjust resolution. But I can not find such a resolution item on the right panel. Why? And what should I modify?

A : In our program, resolution is called "Video Size". You can find this item on the right. Different output format may have different default values. For some of them, the default one would be "Auto". You can select a value which has been offered in the drop-list or simply enter a proper number you want directly into.

5. Where can I found the output files after the conversion?

A : After our software shows "complete" for the conversion job, please click "Open" button which can be found at the bottom of the main interface. You will reach the destination folder directly, from where you will find the output files for your conversion job. Generally, the default destination folder for our program is "C:\Temp".

6. I want to convert some VOB files, which I load into the program from the "Video_TS" folder of a standard DVD. But I either get a "Fail" notice or a bad, not complete conversion result. Why?

A : Our software, 3GP Video Converter, is just a video conversion tool, so it will not do a good job on DVD conversion. If you can remove the encryption of the DVD by other third-party program, such as DVD Decrypt or, our software will be able to convert the decrypted VOB files. But if you want to convert DVDs directly, you should try out DVD tools, such as DVD Ripper, which can convert DVDs including the protected ones directly into mpeg, AVI as well as many other video formats.