How to uninstall McAfee programs?

This document explains how to remove / uninstall McAfee Consumer products using the McAfee Consumer Products Removal tool. This option should only be used after you remove your McAfee product through Add/Remove Programs.

Supported McAfee Products

Suites: McAfee Total Protection, McAfee Internet Security Suite, McAfee PC Protection Plus, McAfee VirusScan Plus, McAfee Wireless Protection

Products: McAfee AntiSpyware, McAfee Data Backup, McAfee Personal Firewall, McAfee Privacy Service, McAfee QuickClean, McAfee SecurityCenter, McAfee SiteAdvisor, McAfee Anti-Spam, McAfee SpamKiller, McAfee VirusScan, McAfee Wireless Protection

Operating Systems: Windows 2000, Windows XP, Windows Vista

Running the McAfee Consumer Product Removal tool (MCPR.exe) removes all 2005, 2006, 2007, and 2008 versions of McAfee consumer products.

Step 1 - Uninstall your McAfee consumer products using Add/Remove Programs in the Windows Control Panel

Windows 2000/XP
1. Click Start, Settings, Control Panel.
2. Double-click Add or Remove Programs.
3. Select the McAfee SecurityCenter product.
4. Click Remove and follow the steps provided.

Windows Vista
1. Click Start, Search, type Programs and Features, and click Go.
2. Double-click Programs and Features.
3. Select the McAfee SecurityCenter product.
4. Click Uninstall and follow the steps provided.

Step 2 - Download and run MCPR.exe

1. Download the removal tool from:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

2. Click Save and save the file to a folder on your computer.
3. Navigate to the folder where the file was saved.
4. Make sure all McAfee windows are closed.

5. Double-click MCPR.exe to run the removal tool.
Note: Windows Vista users must right-click MCPR.exe and select Run as Administrator.

6. Restart your computer after receiving the message CleanUp Successful.
Note: Your McAfee product will not be fully removed until the system is restarted.

If the message Cleanup Unsuccessful is displayed, follow the steps below to view and save your MCPR log files for analysis by Technical Support.

1. On the Cleanup Unsuccessful notification dialog, click View Logs.
2. Your troubleshooting logs will open in a Notepad window. Click File, Save As, and save the file to your Desktop. Name the file MCPR_date.txt (for example: MCPR_Jan10_08.txt).
3. Contact McAfee Technical Support and provide the log file to your technician for troubleshooting