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How to report undetected viruses to Kaspersky viruslab
Guides on reporting undetected viruses to Kaspersky viruslab
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Kaspersky Anti-Virus (short for KAV) 2010. is the latest version anti virus software launched by Kaspersky Lab. No different from other anti virus applications, Kaspersky also need to update its anti virus library constantly, so that it could detect and kill the coming out new malware or Trojan. But nothing is perfect, it maybe some viruses that KAV can not detect temporarily. Now you can report undetected viruses to Kaspersky viruslab. There are two ways for you to report the viruses.
Guides on how to report undetected viruses to Kaspersky viruslab.
Solution 1. Open your web browser, type the URL "http://support.kaspersky.ru/virlab/helpdesk.html?LANG=en" at the address bar. it allows you to report false positives and other undetected malicious files.
Solution 2. Except above way, you can also compress the undected virus file to a Zip or RAR file. Compose an e-mail and attach the Zip or RAR file to newvirus@kaspersky.com. please.
Kaspersky will answer you as soon as possible after their engineers analyse the reported files.
Kaspersky Anti-Virus (short for KAV) 2010. is the latest version anti virus software launched by Kaspersky Lab. No different from other anti virus applications, Kaspersky also need to update its anti virus library constantly, so that it could detect and kill the coming out new malware or Trojan. But nothing is perfect, it maybe some viruses that KAV can not detect temporarily. Now you can report undetected viruses to Kaspersky viruslab. There are two ways for you to report the viruses.
Guides on how to report undetected viruses to Kaspersky viruslab.
Solution 1. Open your web browser, type the URL "http://support.kaspersky.ru/virlab/helpdesk.html?LANG=en" at the address bar. it allows you to report false positives and other undetected malicious files.
Solution 2. Except above way, you can also compress the undected virus file to a Zip or RAR file. Compose an e-mail and attach the Zip or RAR file to newvirus@kaspersky.com. please.
Kaspersky will answer you as soon as possible after their engineers analyse the reported files.
Related Software: Kaspersky Internet Security 2010 Kaspersky Anti-Virus 2010
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