How to Upgrade to CA Internet Security Suite 2008?

Upgrade to CA Internet Security Suite

You can seamlessly upgrade any of the following products to the latest version of CA Internet Security Suite.

• eTrust® EZ Antivirus r6.3 (English Only)
• eTrust® EZ Antivirus r7, r7.1, r7.2
• eTrust® EZ Firewall r4.5 (English Only)
• eTrust® EZ Firewall r5.1
• eTrust® Personal Firewall r5.5, r5.5.114
• eTrust® Anti-Spam r2.1
• eTrust® Anti-Spam r4
• eTrust® PestPatrol® Anti-Spyware r5
• eTrust® PestPatrol® Anti-Spyware r8
• eTrust® PestPatrol r8 Limited Edition (English Only)
• eTrust® EZ Armor™ r3.0, r3.1, r3.2
• eTrust® EZ Armor LE (English Only)
• eTrust® Internet Security Suite r1, r2
• CA Personal Firewall Version 9
• CA Anti-Virus Version 8.1
• CA Anti-Virus Version 8.2
• CA Anti-Spyware Version 9
• CA Anti-Spam Version 5
• eTrust® EZ Armor™ r3.0
• eTrust® EZ Armor r3.1
• eTrust® EZ Armor r3.2
• CA Internet Security Suite Version 3

Note: If you are upgrading from eTrust Personal Firewall, or eTrust EZ Firewall, you are prompted to uninstall these products during the CA Internet Security Suite installation.

To download and install CA Internet Security Suite, follow these steps.

Download CA Internet Security Suite

You can install CA Internet Security Suite from the CA Internet Security Suite CD, or download an installation file.

To download CA Internet Security Suite

1. Click one of the following links

• Windows 98 and Windows ME (38.0 MB)
• Windows 2000, Windows XP, and Windows Vista (42.0 MB)

  A window appears asking you if you would like to run or save the file, or cancel the operation.

1. Click Save.

   The Save As window appears, asking for a location to save the file to.

2. Select Desktop from the left side of the window, then click Save.

   The file begins to download and a window displays the download progress.

3. Close all windows when the download is complete.

   You are now ready to perform the installation.

Install CA Internet Security Suite

System Requirements

You must meet the following minimum requirements for a full CA Internet Security Suite installation:

Windows 98, Windows ME, Windows 2000, and Windows XP

• CPU: 300 MHz or higher Pentium-compatible CPU
• Memory: 256 MB RAM
• 60 MB available hard disk space
• Internet Explorer 5.5 (minimum) required
• Internet Access required
• CD-ROM drive (If installing from CD)

Windows Vista:

• CPU: 800 MHz or higher Pentium-compatible CPU
• Memory: 512 MB RAM
• 60 MB available hard disk space
• Internet Explorer 7 (minimum) required
• Internet Access required
• CD-ROM drive (If installing from CD)

Pre-Installation Tasks

• Uninstall any firewall software other than a previous version of eTrust® EZ Firewall or CA Personal Firewall. You must uninstall this software and reboot your computer before you install CA Internet Security Suite. Failure to do so may cause conflicts between the two products.
• Uninstall any antivirus software other than a previous version of eTrust EZ Antivirus, or CA Anti-Virus. You must uninstall this software and reboot your computer before you install CA Internet Security Suite. Failure to do so may cause conflicts between the two products, resulting in a system failure.
• Uninstall or shut down any existing anti-spyware software running on your computer before you install CA Internet Security Suite.
• Close all programs currently running on your computer before you install the product.

To install CA Internet Security Suite

1. If you downloaded the installation file, double-click the file located on your desktop.

   Note: If you are using Windows Vista, the User Account Control window may appear, prompting you to respond. To complete this action you need administrative privileges. Please comply with the User Account Control window to continue.

   The installation begins and the Welcome to the CA Security Center Installation Wizard dialog appears.

   Note: After double-clicking the file, skip the next two steps.

2. If you are installing from the CD, insert the CA Internet Security Suite installation CD into your CD drive.

   The Installation Menu appears.

   Note: If the installation does not start automatically, you can launch it by browsing to the drive containing the CD, and double-clicking the setup.exe file.

3. Select Install from the Installation Menu.

   Note: If you are using Windows Vista, the User Account Control window may appear, prompting you to respond. To complete this action you need administrative privileges. Please comply with the User Account Control window to continue.

   The Welcome to the CA Security Center Installation Wizard dialog appears.

4. Read the welcome message and click Next.

   The CA Product License dialog appears and displays the End-User License Agreement.

   

5. Read the End-User License Agreement. If you agree with the terms of the agreement, scroll to the end of the agreement, select the I accept the terms of the License Agreement option button, and click Next.

   Note: If you click I do NOT accept the terms of the License Agreement, the installation will not continue.

   The Lesser General Public Licence (LGPL) window appears.

   

6. Read the LGPL agreement. If you agree with the terms of the agreement, select the I accept the terms of this license agreement check box and click Next.

   The Enter License Key window appears.

   

7. Enter your license key and click Next.

   Note: The license key was emailed to you after your purchase. If you purchased a CD, the license key is on the back of your CD sleeve. You must enter the key exactly as it appears in the email. If you have difficulty with the license key, or if you cannot find your license key, visit http://www.my-etrust.com/Support/CustomerSupportForm.aspx.

   The Installation Path dialog appears.

   

8. Select the folder in which you want to install CA Internet Security Suite and click Next.

   Note: The default installation folder is C:Program FilesCACA Internet Security Suite. To install the product to a different folder, enter the folder name in the Installation Path field or click Browse to select the appropriate folder.

   The Product Options window appears.

   

9. Select the corresponding check boxes of the security software that you want to install, then click Install.

   The installation begins copying files. It might take several minutes, depending on the speed of your computer and connection. During the process, the installation status is displayed. If you are connected to the Internet, the installation also downloads the latest product updates. After the installation process is complete, the Product Registration dialog appears.

   Note: If you have already registered your CA product using the previously-entered license key, the Product Registration dialog does not appear. Skip the next step.

10. If you are connected to the Internet, ensure that you register your product. If you are not currently connected to the Internet, to register when your computer is online, open the CA Security Center and click Help, Product Registration.

    The Installation Complete dialog appears.

    

11. Click Complete to finish the installation.

    Your computer shuts down and begins to restart. When your computer restarts, CA Internet Security Suite installation is complete.

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