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This behavior can occur if your IDE CD-ROM drive is connected to the IDE interface on a Creative Labs Sound Blaster sound card and the IDE interface on the sound card is not ATAPI 1.2 compliant.

You can solve this problem by following these steps:

1. Connect your CD-ROM drive to an available port on your computer's IDE controller.
   
   Note: Your computer's IDE controller and the CD-ROM drive must be ATAPI 1.2 compliant.


2. Disable the IDE interface on the Sound Blaster sound card. For information about configuring or disabling your CD-ROM drive or your Sound Blaster sound card, consult your hardware documentation or contact your hardware manufacturer.

There are a number of different models of Creative Labs Sound Blaster sound cards with different CD-ROM interfaces. If you are uncertain what model of card you have or what type of CD-ROM drive is attached to the sound card, the CD-ROM interface on the sound card is labeled with the CD- ROM drive type it is designed to support.

Sound Blaster sound cards manufactured by Creative Labs Vendor:

• Creative Labs SoundBlaster Live! Drivers (update)
• Creative Labs SoundBlaster Live! Drivers (full package)
• Creative Labs Audio PCI 128 driver 5.12.1.4119