How to restore iPod shuffle

1. Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.

2. Download and install the latest version of iTunes if you do not already have it installed.

3. Open iTunes, and then connect iPod shuffle to your computer.

4. After a few moments, it will appear in the Source pane in iTunes.

5. Select your iPod shuffle in the Source pane and you will see information about it appear in the Settings tab of the main iTunes windows

6. The Version section tells you whether iPod shuffle is up to date or needs a newer version of the software.

7. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software.

8.The 4 possible restore options are:
* Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
* Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
* Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
* Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.

9. If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

10. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present a message instructing you to leave iPod shuffle connected to computer to complete restore process.

11. During the stage 2 of the restore process, a green LED will flash once on iPod shuffle, then amber and green LEDs will flash briefly, and finally the amber LED will begin to flash continuously. It is critical that the iPod shuffle remains connected to the computer during this stage.

12. After stage 2 of the restore process is complete, the iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.