|
|
| $94.00 Immediate Delivery |
 |
|
 |
|

Publisher's description of Fixit Knowledge Base - Unicode
|
|
|
The Fixit Knowledge Base has been designed to provide a complete knowledge management solution for your business.
Use it within your Call or Service Centre, to help provide quick, accurate answers to your customer and clients queries and problems. Allow your customer and clients access to the more straightforward support queries through the self-help module, giving them 24x7 access without the need to talk to your support staff.
Reduce your staffing levels as a result, or take on more customers and clients with the same numebr of staff. How you maximise the return on the benefits the Fixit Knowledge Base provides you with, is entirely up to you. For a summary of these, click on the benefits link.
Use it as a pre-sales tool, answering questions about your products for your potential customers.
Use it to provide training for new staff to ensure they get the same information time and time again.
Fixit Knowledge Base provides the tools to capture and manage the whole knowledge management cycle, together with any this whole process, and much more besides.
Fixit Knowledge Base Key Benefits:
24 x 7 access for your staff and customers/clients
Less contacts for your support staff to handle
Reduced operational costs
Less referrals to more technical, more expensive staff and 3rd party technicians
Reduced call/query handling time
Consistent, and accurate answers to queries
Provides a valuable training aid for new, and experienced staff
Improved customer satisfaction as a result of accurate, fast resolution to problems
Allows you to provide more technical queries to your lesser technical staff
System Requirements:
The Fixit Knowledge Base has been written using 100% ASP/VBScript
It has been tested with Access 2000, MySQL and SQL Server, on Windows 2000 running IIS5
Download file includes an Access database, and MySQL and SQL Server setup scripts
|
| $94.00 |
|
 |
 |
|
| Downloads: |
51 |
Last update: |
Jun 20, 2006 |
| Size: |
- |
Operating System: |
Windows 98/... |
| Price: |
$94.00 |
License: |
Shareware |
| Awards: |
|
| You may also be interested in: |
|
ISDN & Mail for business using....
Fixit Knowledge Base provides a complete knowledge management solution for your business. Effectively cut operating costs, maximise knowledge capture and re-use, and provide better customer service, helping to keep and grow your client base....
Microsoft Knowledge Base Search Gadget 1.0 Vista gadget that will allow you to easily perform searches in the Microsoft Knowledge Base directly from your desktop...
Translate business & finance terms between EnFrGeRu.
Translate business & finance terms between EnFrGeRu....
A powerful Registry and configuration files manager that lets you view, edit and clean the Registry and preview the registry files you want to import (including the ability to preview files directly from Windows Explorer). Use the Registry cleanup......
|
|
| More to Try |
Recovery Toolbox for Excel is a powerful tool which can recover damaged Microsoft Excel files...
Noto Personal Organizer is a mini application or 'window gadget' that you can move around your...
PackPal Barcode Generator can make professional ready-to-print barcode graphics easily and quickly.
A-PDF Merger, a professional PDP merging program, could help you to combine images or multiple...
transfer PowerPoint into Video(MPEG-1, MPEG-2), and burn to DVD/MiniDVD disc.
Dissatisfied with current DVD rippers? Try this professional DVD ripper! MovKit DVD Ripper Pro...
|
|