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Blaze Media Pro's Converison FAQs
 While attempting to convert a WMA file to WAV or MP3, the software does not seem to be responding or I receive an error. What could be the problem?
Unfortunately, a major inconvenience with the WMA format at present is that many files are protected (locked) with Digital Rights Management (DRM). As far as we know, protected WMA files cannot be "converted" (with any software) since it is illegal to circumvent Microsoft`s protection on the format. Some WMA files are intentionally protected (such as those purchased from online music stores), while others are automatically protected upon creation by the producing software, such as Windows Media Player. For the latter, you can disable the feature in the Windows Media Player options, but your already converted files will not be changed. Of course, all files converted from CD using Blaze Media Pro directly as not protected.
Blaze Media Pro provides a solution to capture DRM protected WMA files and save to MP3, WAV, OGG, or unprotected WMA files.
I converted a video to another format, but the audio content was not present in the output file. How can I ensure the audio content of video files is included when converting?
This is usually caused by the video file's audio content using a codec that is not supported by the conversion module. Even though it may play properly in Blaze Media Pro, the playback engine's supported codecs are different from that of the conversion module. You will want to ensure you're running the latest version of Blaze Media Pro if you're experiencing this problem since we are always adding support for additional codecs as the software is updated.
When I convert from WAV to MP3 or WAV to WMA, the converted files play too fast. How can I resolve this matter?
When converting from WAV to MP3 or WAV to WMA, the source file and output file must be the same frequency. Otherwise, the resulting output will play too slow or too fast, depending on the difference in frequencies. In this situation, you will need to convert files with a frequency other than 44.1kHz using the WAV Compression feature before processing. Once this step has been taken, the conversion to MP3 or WMA will produce the desired result.
I recorded from WAV, MP3, WMA, or OGG to CD with Blaze Media Pro, and the CD will play properly on my computer, but it will not play in my normal CD player. What am I doing wrong?
Unfortunately, not all CD players can handle CD-R discs. When creating custom CDs to play in your home or car stereo system, be sure to purchase CD-R discs, and check the insert before buying to ensure they are designed for audio track content. This will greatly increase the ability to play on various CD player types.
In general, avoid generic CD-R discs, as they are the least likely to work in a home or car stereo.
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Blaze Media Pro Other FAQs
When trying to perform a video conversion, I receive the error "An error occurred during conversion of one or more files: File Format error". What could be the problem?
The error message mentioned means you do not have either the audio or video codec the source file uses installed on your computer. You can determine the codec a file uses by opening the video into a codec information application, such as GSpot. Once you know the missing codec(s), simply search for the codec(s) online, download, and install. You will now be able to perform the conversion successfully.
Blaze Media Pro was working great previously, but now when I run the program, it does not show on my screen. How can I correct this?
The software's window is most likely off of your screen's viewing area. Therefore, when you start the program, and it does not display on the screen, right click on the taskbar icon you see at the bottom of your desktop and select the "Move" command. Now use the arrow keys on your keyboard to move the window back onto your screen's viewing area.
When I click Open from the main window, Add from the Playlist menu, or Add from any of the conversion features, nothing happens. What could the problem be?
This problem occurs when the software is downloaded from an external site that has repackaged the software incorrectly. The problem you`re experiencing is caused by a distribution file that has a time out date of February 1st, 2004. You may install the below file, which includes the correct build of the file with no time-out.
How do I use Blaze Media Pro to record from a LP or cassette?
Blaze Media Pro`s audio editor feature can be used to record from any available source. Therefore, you will need to make the necessary hardware connection from your stereo or other source device to your sound card. Now within the audio editor, select the connection used on your sound card as the input source for recording. Start playback on your stereo or other device, and click the record button on the audio editor window. When the desired audio content playback is complete, press Stop on the audio editor, and save the recording via the audio editor`s Save As command. One consideration to keep in mind when using the audio editor is the frequency at which recordings are saved. If you`d like to use a frequency other than the default (44.1kHz), click the Configure item on the audio editor`s File menu, and select the New File Preset Format option. The setting to be automatically used for future recordings can be defined here.
Do you produce a version of Blaze Media Pro for the Mac?
No. Mystik Media does not develop Macintosh software at this time. Unfortunately, as we are not familiar with the Macintosh software market, we do not know of a solution to recommend for similar operations on the Mac platform.
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