I'm
new to downloading music, will this be very complicated?
We have made it
easy for you. We give you the simple steps to get you going fast. If
you ever get stuck, or need help, just send us an email with
your question, and a friendly support person will show you what you
need to do next.
What kind of music & movies, do you have?
All of the most popular music and movies - over 100 million
songs and movies are on the network! You will be able to find almost
every kind of music or movie you can think of. We have not yet seen a
music or movie genre that does not exist on the network.
I thought the software was free. Why am I
being asked to pay?
The software is free. You are paying for unlimited
technical support and so we can run the website. If you are not
satisfied, you can cancel your membership and keep the software free.
Do you have anything for Mac?
Yes we do! We offer the leading music and movie downloads
for the Mac. The number of programs created for Macs is less than
PC's, however, we offer the best programs for the MAC available.
I use AOL, will this service work for me?
Yes, our programs will work will all version of AOL. All
downloads are AOL Friendly!
If I have a question, is there a real person that can help me?
Yes! We have a friendly technical staff that is willing and
able to help answer any software or downloading question you might
have. All support staff hired have to enjoy helping our customers find
and download free music and movies.
Do I need media player to play the tracks?
Yes, we provide free copies of all of the leading media players. We
recommend the use of Windows Media Player (Version 7 or higher) to
playback the tracks that have been downloaded.
Do I need a high speed connection, DSL or cable connection?
No you do not, a standard modem is just fine, the faster
your connection the faster your downloads will be. Most of our
customers use a standard telephone modem.
How long does it normally take to download a song?
On a standard 56.6 Kbps dial-up modem, a 4 to 5 minute song would take
about the same time to download as any other 3-4 MB file. Download
time is directly proportional to the length and the file size and the
speed of your Internet connection.
A high-speed
Internet connection, cable or DSL, will download much faster.
How long will I have to wait to gain access to your website?
We provide instant access! After you join, your email-address will be
instantly added to our database. You will then get an email which
shows you how to access the members area.
Is my registration secure and confidential?
Safeguarding your personal information is very important to
us. We never share your personal information with other organizations
?we take the confidentiality of your information very seriously.
Tell me more about your 100%
Satisfaction Guarantee
If you ever become unhappy with your membership, you can cancel
anytime with no further obligation. There's nothing to return, and
canceling is simple.
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